JaganAnna AMMAVODI 2022 FAQs -Official Doubts Clarifications FAQs

JaganAnna AMMAVODI 2022 FAQs -Official Doubts Clarifications FAQs. Govt has released the Frequently Asked Questions on AMMAVODI 2022. Here are the Official Doubts and their Clarifications on AMMAVODI 2022. Total 45 Doubts and their Clarifications are released. 

JaganAnna AMMAVODI 2022 FAQs -Official Doubts Clarifications FAQs

Jagananna Ammavodi -2022 - FAQs
S.n  Question  Answer
What to do if eligible beneficiary's name is not listed in BOP app If beneficiary is not available in both eligible and reverifications list, check in BOP with  child ID. If the name is available enter both Child and Mother Aadhaar and proceed for  eKYC. If the Name is not available in BOP check in NBM if the child is eligible raise  grievance against "Child is eligible but details not found in both lists"
2 What to do if beneficiary is eligible according to all six-step parameters  but still not showing in BOP app? If beneficiary is not available in both eligible and reverifications list, check in BOP with  child, ID if the name is available enter both Child and Mother Aadhaar and proceed for  E KYC. if the Name is not available in BOP check in NBM if the child is eligible raise  grievance against "Child is eligible but details not found in both lists"
3 SOP for Amma Vodi Beneficiary Outreach Program (BOP) https://drive.google.com/file/d/1A7Qwbgjfm9f12lVF4BGvtViDV2bEbiEz/view?usp=shari ng
4 BOP App Version 4.7 Download Link https://drive.google.com/file/d/1Zh2Yt_eb0pMhhlCFpOMMFPvM4lYugNyB/view?usp=s haring
5 Can Volunteer also access BOP app?  Yes. Volunteer is also given access to BOP App.
6 Is WEA / volunteer authentication required for every beneficiary?  WEA / volunteer authentication is required for only Death of Mother.
7 When is WEA Authentication required?  WEA authentication is only required in "Death" cases.
8 Link to Jagananna Ammavodi Dashboard?  http://3.108.10.238/DistwiseAV.aspx
9 What to do when Mother's name is incorrect/empty in the App but  Aadhaar number is correct?  If Aadhaar number is correct proceed for eKYC.
10 What to do if volunteer cluster is missing in BOP App Check whether the cluster is mapped with volunteer in APGV site or search by Mother /  Child Aadhaar and complete eKYC
11 1What to do if ineligible persons also come in BOP app? In new NBM Portal, Hold option has been provided, WEA/WWDS can hold all such cases with proper reason
12 1Mother and student Aadhaar number is same. What to do? Take the EKYC of the Mother and raise a grievance in the new NBM Portal and feed  correct Aadhaar number
13 13 Parent and Student have different rice card. Is student still eligible?  Yes. They are eligible. Six Step validation is done on mother rice card in this case.
14 Are Anganwadi workers, Asha workers & sanitation workers eligible  for Ammavodi scheme? Yes, Anganwadi, Asha worker & sanitation workers are all eligible for scheme. No  matter what their salary is 
15 1What to do when fields of Mother Aadhaar number is empty?  enter Mother's Aadhaar number in BOP app and proceed for EKYC
16 1Can I change to Father/Guardian details in case of Mother's death No. There is no option for adding Father/Guardian details in BOP. In case of mother's  death mark as death in BOP and raise grievance in NBM
17 Unable to do Aadhaar authentication with Iris or Biometric for mother. What to do?  Raise grievance in NBM. Decision will be taken later
18 Mother of student is unavailable to do eKYC (working abroad, other  states or cities). What to do in this case?  Raise grievance in NBM. Decision will be taken later
19 Two students with same Rice card and same Household listed in  eligible beneficiary list? Should we do eKYC? Only one benefit will be given per each rice card, if such cases found in field level use  hold option in new NBM and reject one benefit
20 Two students with different Rice card and same Household listed in  beneficiary list? Should we do eKYC?  Yes. Eligible, procced for E KYC.
21 Any option for declaring death of student?  Use hold option in New NBM and reject the application 
22 In case of death of Mother, is there an option to provide  Father/Guardian details?  Raise the grievance in NBM
23 The eligibility list contains list of students who have completed their  intermediate education as well. Should eKYC be done in such cases? Students who have completed intermediate during year 2021-22 are eligible. For other  cases use hold option and reject the beneficiary
24 Are intermediate students doing vocational courses eligible for  Ammavodi  Students who have completed intermediate during year 2021-22 are eligible. For other  cases use hold option and reject the beneficiary
25 Is there an option to revert eKYC in cases where beneficiary is declared  dead by mistake.  Search by Mother Aadhaar and select "live" and complete E KYC
26 If student and mother are not in same Rice card then are they eligible  for Amma Vodi  Yes eligible, but verify the genuineness
27 If student and mother are not in same HH mapping then are they  eligible for Amma Vodi  If both are present in same in Rice card, eligible.
28 What to do if beneficiary has no bank account linked to their Aadhaar  number  Beneficiary has to visit the Bank and has to link Aadhaar with Bank account
29 Are students from other states (Mother Aadhaar address from other  state) eligible for Ammavodi scheme? Students studying in AP and having rice cards in AP are eligible, other cases may be  rejected using hold option.
30 Timeline for Amma Vodi scheme  Will provide soon
31 Student is shown as ineligible due to incorrect gender. What to do?  No such cases, if any such case, raise it to the state team through MoTs
32 Beneficiary shown as ineligible due to incorrect urban property linkage.  What to do? Check the urban property details in NBM, raise the grievance in NBM and visit the Ward Admin secretary / Municipal commissioner and get it rectified in ERP portal of MAUD  department.
33 Beneficiary shown as ineligible due to incorrect land property linkage.  What to do? Raise a grievance in NBM Grievance Module to delink/deseed wrong land property  from Aadhaar. Refer to section to 4.3.3 in the User Manual of Amma Vodi scheme
34 Beneficiary shown as ineligible due to wrong electricity meter linkage.  What to do? Raise a grievance in NBM Grievance Module to delink/deseed wrong electricity meter  from Aadhaar. Refer to section to 4.3.3 in the User Manual of Amma Vodi scheme
35 In NBM, it shows beneficiary is ineligible because they own 4 wheeler.  But beneficiary does not own 4 wheeler. What to do? Raise a grievance in NBM Grievance Module to delink/deseed wrongly seeded 4 -  wheeler from Aadhaar. Refer to section to 4.3.3 in the User Manual of Amma Vodi  scheme
36 Is there age limit for AmmaVodi scheme?  There's no age limit for AmmaVodi scheme
37 In BOP app, beneficiaries from different secretariats also listed in our  volunteer login. How to do eKYC in these cases?  Proceed with beneficiaries listed in your jurisdiction
38 Two students with different Rice card but same household listed in  beneficiary list. Are both students eligible? Is it possible to make one of  them ineligible? One benefit for each rice card, if both mothers are different and present in same HH  they are eligible
39 One of household member of a student is a Central government  employee? Is the student still eligible?  If salary is more than 12000 use Hold option in new NBM
40 What to do if a beneficiary is rejected due to insufficient attendance or  incorrectly calculated attendance? In NBM Portal, raise a grievance related to Amma Vodi. Refer to the section 4.3.3.6 in  the User Manual for Amma Vodi
41 What to do if student details are not found in BOP App If beneficiary is not available in both eligible and reverifications list, check in BOP with  child, ID if the name is available enter both Child and Mother Aadhaar and proceed for  E KYC. if the Name is not available in BOP check in NBM if the child is eligible raise  grievance against "Child is eligible but details not found in both lists"
42 What to do if a student is already benefitted from JVD?  Use hold option in New NBM and reject the application 
43 what to do in case of Ineligible due to No rice card  Enter the rice card in NBM grievance portal
44 Out of 2 children, 1 child is eligible but died recently. In BOP app eKYC  is requested for the dead child. Is it possible to replace the dead child's  name with alive child to get Amma Vodi scheme benefit?  Benefit is given based on Mother Aadhaar, proceed for EKYC
45 What to do if Name/Mobile number is wrong in the BOP application?  Login to old DA/PS login and update the appropriate details in old portal.

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